Dear Mobility Van,
You are the bane of my existence, the mean girls to my Lindsay Lohan character, the Gargamel to my Smurfs. What I’m getting at here is that there’d be no show without you, but wow do you suck.
To be fair, it’s not just you. It’s the entire company we bought you from: Mobility Works. They have mastered neither customer service nor maintenance, and they appear to be confused by social media.
Your door has been broken for many months now, but Mobility Works claims that only half of the door is covered under their warranty, and the rest is Honda’s problem. So, as though following some weird suggestion by a modern day King Solomon of car parts, they fixed only the bottom of your door. We called Honda to see about getting the top part fixed. You know, so the door would work. Honda said they would need the car for at least 2 to 3 days to fix the problem. Mobility van, as much as I dislike you, I do recognize that I can’t spend 2 to 3 days without you. So the door continues to need a manual push. But isn’t it great that the bottom part is fixed??
